Top 5 Questions About Music & Memory’s New Tablet Program

A tablet is the ultimate tool for personalized engagement - nostalgic music, photos, and videos that span endless cultures, time periods, and life experiences are just a few taps away.

However, introducing tablets into your care community can be challenging. There are various concerns regarding price, implementation, security, and best practices. We’ve compiled a list of the most frequently asked questions and answers regarding our upcoming training for Music and Memory certified care organizations.


Does Every Resident Need Their Own Tablet?

No. Our tablet engagement program is designed to help staff use the tablet for individual and group sessions. Most residents with significant physical or cognitive challenges are not able to use the device independently; however, they benefit immensely from cognitive stimulation and social interactions while using the tablet with staff.

What Type of Tablets Activities Work Best?

YouTube is overwhelmingly the simplest way to personally connect with your residents. The content is endless and it spans incredibly diverse ranges of topics. Here are a few of the most categories of YouTube videos:

  • Live music, dance, and theater performances
  • Travel and cultural traditions
  • Historical events
  • Vintage TV shows and movies
  • Animals and pets

And that’s just a small sample. The true power of YouTube is the ability to find videos specific to obscure hobbies, unique interests, or other topics that are unfamiliar to staff. It’s the ultimate tool for reminiscing.

Check out some creative use cases below from the Summer 2017 tablet training program.

What About Privacy and Security?

While you will not be storing medical information on the tablet, it is still important to respect resident privacy and ensure device security. As part of our tablet training, devices are pre-configured and managed with recommended security settings, which includes a mandatory passcode.

Only authorized personnel should have access to the devices. We also recommend that communities avoid using personal accounts and cloud-based storage solutions to prevent accidental or intentional sharing of data.

Can We Use Donated Tablets?

Every community that participates in the program will be required to use one device that is configured and managed. That way, you always have an up-to-date version of our recommended apps and security settings.

However, we encourage communities to leverage previously purchased devices and donations to get the most out of the tablet program. All of our recommended engagement apps are available on both Android and Apple devices. Some tablets that are unreliable or hard to use (typically older or cheaper models) might inhibit experience, so use discretion in selecting devices.

Tablet engagement is about the experience, not the device. In fact, the tablet will seem to disappear in the richest experiences — its about human connection.

Do We Need Wi-Fi for Tablets?

We have all been there, poor WiFi can interrupt the enjoyment of streaming music, browsing the web or playing a game. While a few our recommended activities do not require WiFi, for the sake of staff, you need WiFi. You don’t want your team to have to think about the technology; that way, they can focus on making a connection.

Generation Connect is a technology training company that partners with innovative care care organizations. Click to learn more about the Music and Memory Tablet Engagement program.

Debby Dodds