The Technology Dilemma in Senior Living
SENIOR LIVING PROFESSIONALS KNOW THAT TECHNOLOGY IS CENTRAL TO ENRICHING THE LIVES OF THEIR RESIDENTS
Studies show that seniors who adopt smartphones and tablets experience greater social and emotional health.
Assistive technologies can help people with vision, hearing and mobility impairment maintain their independence.
Apps, such as Uber and Amazon, make daily activities of living such as transportation, shopping and groceries more accessible to older adults.
As residents adopt smartphones and tablets, senior living operators can enhance the community experience through access to community services, home automation and wellness tracking.
WHILE there ARE COUNTLESS ADVANTAGES TO TECHNOLOGY ADOPTION, THERE ARE ALSO MAJOR CHALLENGES.
Senior living residents are digital immigrants - they were born well before the widespread use of digital technology. For a majority, learning to use a smartphone or tablet is not intuitive. The challenge of adopting new technologies results in a few common outcomes:
- Residents get frustrated and give up
- Residents underutilize a device, unaware of features that can improve their lives
- Residents rely on a spouse, family member, friend or community staff to help with technology.
Residents Empowering Residents
A LOW COST PROGRAM TO ACCELERATE TECHNOLOGY ADOPTION
Our iPad and iPhone training program helps enrichment staff, volunteers and tech-savvy residents host workshops and individual lessons. We have worked with hundreds of seniors to refine our resources - we know what works: removing technical jargon and using images. Novice learners can follow along and use their device with confidence and independence. Our training resources include:
Our team takes the guess work out of hosting group and individual lessons. We provide lesson plans, instructional videos and support for live workshops.
Step-by-step, hard-copy guides allow students to practice after group sessions. Easy-to-follow instructions and informative visuals make learning fun and accessible.
Our online courses allow residents to learn at their own pace. Participants can access videos, tutorials and interactive quizzes at their convenience.
Technology Mentors & Testimonials
As more residents adopt mobile devices and new residents move into a community, the collective attitude towards technology will shift. Our goal is to empower tech-savvy residents within your community.
Residents or volunteers that complete the 5 primary courses - the basics, search, apps, photos and communication will be assigned their own personal Apple genius. He or she will receive phone / email support with 24 hour response time for any inquiries regarding iPhone and iPad technology.
We've noticed that many tech savvy people like to help their peers. Our team wants to support them, whether they are troubleshooting or simply introducing their friends to new features. Hear what our successful resident mentors are saying about the Generation Connect program:
Frequently Asked Questions
Is the training limited to Apple smartphones and tablets?
Our resident technology lessons are designed for the iPad and iPhone. Most tutorials feature the iPad but are also relevant for iPhone users.
We are currently developing device accessibility tutorials for both Android and iOS. We are also working on caregiving resources for both platforms. These lessons will focus on using cross platform apps, such as YouTube and Google Photos, to personally engage people with memory loss. Learn more about our caregiving resources.
Who teaches the classes?
At most communities, a member of the staff offers a multi-week course for groups, once or twice a year. However, we have several partner communities that host workshops via resident, student or community volunteer trainers.
In addition to group workshops, Generation Connect resources are commonly used for self-guided, individual or small group sessions on specific topics, such as photo sharing or vision accessibility.
What is included in training?
The online training includes a self-guided course that introduces the community trainers to course curriculum. In addition to the online course, there are two live webinars. The first webinar focuses on best practices and equipment for group workshops. The second webinar focuses on the online learning, including suggestions for utilizing video tutorials and interactive quizzes.